Health Access Assisters (HAAs)

Welcome to CCHI’s Health Access Assister (HAA) Portal!

CCHI has collaborated with community-based organizations (CBOs) and partners to create a comprehensive training program for Health Access Assisters, Certified Enrollment Counselors (CECs), and Promotores statewide.

For more information regarding CCHI’s HAA Forums and Training, please contact our Staff Program Manager, Alexis Heaton.

COURSES & EXAMS

CERTIFICATION EXAM

TRAINING RESOURCES

Information presented by the California Welfare Directors Association (CWDA) regarding Care Reform (HCR) coverage requirements, eligibility programs under HCR, applications and application processing and discuss key eligibility requirements.

Information presented by HealthCare.gov regarding premium tax credits for Californians, how they work, the challenges in counseling families through the process and how CCHI members can be advocates for eligible families. 

Information presented by the National Immigration Law Center that addresses common barriers to health care coverage and how our members can best assist these hard-to-reach populations in accessing services.

Information provided by the Department of Health Care Services (DHCS) to help members learn more about the MAA program, what activities are reimbursable through MAA, and what the program requirements are for participating.

Previous HAA FORUMS: 2024

January 16, 2024

In a panel discussion, several of CCHI’s CBO’s shared their most useful outreach strategies, best practices, successes, and challenges.

March 18, 2024

Senior Staff Attorney, Tseada Berhanu, from Legal Aid Society of San Mateo County delivered a presentation on immigration and public charge to help HAAs and Promotoras better serve their applicants.

2024 Health Access Assisters of the Year

On April 17th, 2024, CCHI and its members gathered in Downtown Sacramento to honor our 2024 Health Access Assisters of the Year for Northern and Southern California at our Champions for Coverage Awards Event!

CCHI’s Champions for Coverage Awards Event celebrates the tireless dedication of HAAs who conduct crucial enrollment services and make an impact within their organizations and communities.

  • Health Program Coordinator at Yolo County Children’s Alliance

    Vladimiro Naranjo is YCCA’s Health Program Coordinator for the Community Health Initiative Program, which focuses on enrollment, retention, and navigation assistance for Medi-Cal, CalFresh, and Covered CA.

    Since joining YCCA in March 2022 as a Community Resource Specialist, Vladimiro has been a driving force in providing support to the Yolo community. With a focus on enrollment, retention, and navigation assistance for programs like Medi-Cal, CalFresh, and Covered CA, Vladimiro ensures that individuals within the community receive the services they need.

    His dedication to serving his community is evident through his advocacy efforts. Earlier this year, Vladimiro served as a panelist at the ITUP Conference held in Sacramento, where he voiced the successes and challenges that YCCA faces within the community.

    Vladimiro’s nomination is a testament to his outstanding contributions over the past three years with YCCA. He has displayed remarkable leadership, determination, and growth in his work and has empowered his clients, his community, and his organization.

  • Health Access Assister at Community Health Initiative—Orange County

    Suzette Palacios is currently a Health Access Assister (HAA) with the Community Health Initiative of Orange County. Since her start as a full-time employee with CHIOC in 2023, Suzette has consistently exemplified the highest standards of professionalism and compassion as she assists the community.

    Suzette started with CHIOC as an intern in 2022 before accepting a part-time Health Access Assister after her internship was completed and then continuing to complete her Bachelor of Arts degree in Human Services.

    She is dedicated to helping her clients receive the services and quality of care they need. Suzette’s impact goes beyond her individual achievements. Her sunny demeanor, passion for excellence and positive attitude inspires her community and coworkers at CHIOC.

Sign up for our Assister’s Forum!

CCHI's Assister's Forum is a space for certified enrollment assisters to collaborate on best practices, and share experiences directly from their communities. The goal of this forum is to develop strategies to improve the Health Navigator program statewide.

The Assister's Forum is held on the third Monday of every other month starting in January, with the exception of January 2024 and February 2024, in which the meeting will be held on the fourth Monday.

Submit the form below to be added to the list: